If you need to get in touch with us, please use the form.

Alternatively you can email us on customerservice@caramellauk.com


Our friendly customer service department are available to assist you Monday – Friday from 9am – 5pm. We pride ourselves on a 24 – 48 hour response rate.


We’re always happy to help!


Please do not message us on social media with customer service queries as social media is not always monitored.


For press/ celebrities/ collabs, please email collaborations@caramellauk.com


Returning an order? Please visit our Returns and Refunds page here.

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